Technical Consulting Services |
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The Corporate Facilities Group Technical Consulting Services Group specializes in the development and application of state of the art facilities management systems, procedures and tools to current Corporate Facilities Group customer base as well as future Corporate Facilities Group customers. The services provided by Corporate Facilities Group are founded upon our management philosophy of raising the bar of service excellence, controlling operating costs, enhancing customer services and providing superior management/leadership and technical support to our customers. The following is an overview of the services which Corporate Facilities Group provides. These services include:
FACILITIES ASSESSMENT EVALUATION / AUDIT
Corporate Facilities Group provides a service known as the Comprehensive Facilities Assessment Evaluation/ Audit. This survey focuses on identifying areas for improved operating efficiencies, cost savings and optimal staffing/tasking, necessary to achieve levels of service consistent with our customer's management expectations and standards. The analysis covers six areas:
The survey is developed and implemented in phases as follows: Phase I Addresses the design of the audit including the purpose, scope and depth of the study; The description of audit services which follows addresses implementation from a "Macro" format. A comprehensive "Micro" format would include an in-depth review and development of the information and data collected on a very detail-oriented basis Phase II Addresses data collection and evaluation Phase III Addresses the audit findings in a format that is specific to the needs of the client as defined in Phase I The final report includes detailed recommendations on improving operations for each area reviewed. The recommendations are based on the existing costs and operations compared to the most recent industry standards and the operation of Corporate Facilities Group's own portfolio of buildings. Each new project starts with a building assessment to establish a baseline of existing conditions, from which all future performance will be measured. These assessments are very extensive and thorough and have become the foundation for all of Corporate Facilities Group technical consulting services offered. Benefits
Strategic Planning The assessment starts from the back to top on down, including a thorough evaluation of current operating philosophies. Based on these findings and the customers future business projections and objectives, Corporate Facilities Group develops a series of short and long term strategies focused on reduced operating costs and improved service capabilities. The implementation of these recommendations are carefully planned for an effective and seamless transition. Benefits
PROJECT MANAGEMENTCorporate Facilities Group provides total project management services. These services include programming, budget development, schedule development, project management controls and value engineering, in controlling the total scope of a project. The Project Management Process is comprised of six phases:
The result is a completed project that meets and/or exceeds our customers needs, requirement specifications and expectations. Project Management takes into consideration a customers system and processes and streamlines these wherever feasible. In addition, when developing a process, the latest and most applicable technologies are evaluated and considered. Those promising the greatest benefits are adopted. All processes are periodically revisited and reevaluated to incorporate new operating conditions that were not possible to target during the initial design stages. Benefits
HIGH TECHNOLOGY FACILITIES PLANNINGCorporate Facilities Group Technical and Consulting Services provides planning and design services for high technology facilities such as, but not limited to, computer centers, communication networks and clean rooms. Included with this service is development of all electrical, mechanical, security, fire suppression systems and other special applications such as raised flooring. Services provided are:
Electrical Support Mechanical Support Security Fire Suppression Special Applications SPACE ANALYSIS AND PLANNINGWorking closely with our customers, Corporate Facilities Group can determine the facilities impact of our customers business plan, manpower projections and organizational structure (existing and planned). From this information, Corporate Facilities Group then develops a facilities forecast identifying future actions such as restacking, tenant improvements, relocations and expansions or contractions which would include churn figures for our customers financial planning. Regulatory Compliance Reviews With the advent of increasing and more stringent regulations, Corporate Facilities Group focuses on providing these critical review services, not only to the customers whose properties or facilities we manage, but to all companies having these needs. In order to make recommendations reflecting current and local regulations, we rely on qualified and certified resource partners throughout the nation to assist us with these critical inspection services. Benefits FURNITURE MANAGEMENTAn effective furniture management strategy is a documented plan that addresses each area within the overall furniture process disciplines and draws identified tasks together in a cohesive plan, resulting in very efficient implementation at optimized savings. The objectives of a full scope furniture management review and program development plan are four-fold: Evaluation of the programs operational efficiencies, furniture design and layout performance and associated costs The furniture process disciplines are: A full-scope furniture plan reduces response time, improves cost factors and reduces inventories resulting in enhancing our customers satisfaction and improved productivity. Relocation ManagementThe uprooting and moving of a firm can be one of the most challenging and demanding tasks forced upon an organization and it's employees. The prior management of relocation and associated costs not only contributes to expense control; it can also enhance the company's objectives. The objectives of relocation management for our customers are: Corporate Facilities Group's responsibility will be to identify and coordinate all activities associated with the successful relocation of our customers organization. All work performed must be in a manner consistent with the levels of service required by our customer. Areas of responsibility include: ADA COMPLIANCE SURVEYThe American with Disabilities Act (ADA) requires that "reasonable accommodations" be made to the needs of the estimated one in five people in this country who are physically challenged. A Corporate Facilities Group survey identifies the inaccessible areas within the customer's facilities, compiles this information quickly and easily, in a uniform format. The information compiled will help our customers to evaluate the scope of any potential accessibility problems. Once problem areas are highlighted, decisions about whether or not to make specific alterations are assessed on an individual facility basis. Such decisions will be influenced by items ranging from facility unsafe to building traffic patterns to corporate philosophy about accessibility. Environmental and SafetyIAQ - Indoor Air Quality Indoor Air Quality refers to the condition of the air as a result of the office location rather than as a result of the processes making up a business operation. Process-related air quality issues are addressed by codes and legal requirements for ventilation, permitting, and inspections. Other activities that generate noxious gases or odors, such as painting or pest control spraying, will be scheduled for off-hours and weekends. Location-related air quality, IAQ, is dependent upon the condition and efficiency of building design, construction, HVAC systems and the level of occupant cleanliness. A well-executed preventive maintenance program for the HVAC systems is a powerful deterrent, or in the event of a serious IAQ complaint, an IAQ survey is immediately performed. The IAQ survey is an organized investigation that seeks to identify the source of the problem and to recommend means of correcting it. The Corporate Facilities Group IAQ Preventive Maintenance Program takes both the proactive (prevention) and the reactive (investigation) approaches. Part I describes a PM procedure which as an adjunct to the regular PM cycle which identifies IAQ problems before they occur. ADA/OSHA ComplianceCorporate Facilities Group's policy is to comply with all regulatory laws, codes and ordinances that apply at the specific site. Corporate Facilities Group will insure that all construction projects, rearrangements and improvements undertaken as part of facilities services will comply with ADA and OSHA requirements for access, usability and safety. DISASTER RECOVERY AND CONTINGENCY PLANNINGSolid and thorough planning for any contingency ultimately saves time, money, and lives. Corporate Facilities Group's planning strategy addresses foremost the safety of people (emergency response) and the basic and fundamental restoration of a failed business unit immediately following a disaster (short-term business recovery) and the relocation to an alternate site or building (long-term contingency planning), in the event the primary one is beyond repair. Since every customer operating environment is dynamic, these plans must be periodically exercised and revised to reflect ever-changing operating conditions. Benefits Disaster Recovery Program Being able to effectively deal with business interruptions caused by earthquake, flood, hurricane, bomb, and fire is becoming a very high-profile issue with corporations. Corporate Facilities Group can enhance the disaster recovery plan for our customers facilities operations. For any disaster plan to be effective, the customers business, from an operational view-point, must be closely examined. Specifically, the following elements can be researched and identified, as a minimum: Contingency and Restoration Plans On the basis of the above-researched criteria, Corporate Facilities Group can develop contingency plans for loss of business functions, departments, buildings, a site and/or regional areas, including the identification of external resources, such as manpower, vendors and suppliers and emergency services, such as hospitals, police, and fire departments. A restoration plan can be developed to restore/rebuild the lost functions, building(s) and site. Due to operational, geographical and environmental differences, each site will require its own specifically tailored contingency plan. All plans, however, will be developed in such a manner as to be totally compatible with one another, primarily to lessen confusion and preclude the loss of valuable time. Contingency plans, once accepted and set in place, will be periodically reviewed, tested, and altered to reflect current business and environmental conditions and shifts of available resources. Corporate Facilities Group proposes to develop and implement the necessary procedures to review all contingency plans and to develop and implement updates as required and directed by our customers. Contingency Plans are divided into the three categories discussed below. Emergency Response Emergency Response is focused on the safety and welfare of site occupants and visitors. It consists of an Emergency Response Team and established procedures that respond to abnormal events or emergency situations. Once the safety of building occupants are assured, the Emergency Response Team assesses damage and immediate requirements for putting the disaster recovery plans into action. Disaster Recovery The Disaster Recovery Plan's principal objective is to focus on the short term restoration of critical business units. Contingency Planning These are a set of plans and procedures charged with the long term restoration of a failed business at an alternate and pre-determined location. NATIONAL PURCHASING PROGRAMCorporate Facilities Group's national purchasing program leverages our global purchasing power to reduce our customer's operating expenses. Our national purchasing program saved our customers over 20% on purchases between 1996 and through year 2000. It is the intent of Corporate Facilities Group to purchasing services, equipment, materials and supplies at the highest quality and at the most cost effective prices. What sets Corporate Facilities Group apart, is that we truly believe in our vendor partner relationships that deliver the "Package" to our customers which are "Quality of the Product", "Service Reliability", "Highest Customer Service Attitude", at a reasonable and competitive "Price". Our vendor partner relationships are the driving force to provide exceptional "Value" to our customers. Corporate Facilities Group has established a National Purchasing Program through a network of service providers with a solid commitment to our vendor partners. We then pass the volume savings and value on to our customers with no mark-up on the products or services. Corporate Facilities Group's purchasing program includes but is not limited to:  |
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